Why would I use ClearNow’s income/expense tracking feature?

ClearNow‘s income and expense tracking feature is a FREE tool that makes it easier to track rental income and expenses. It provides instant “Profit and Loss” reports with clickable links for details as well as a “Schedule E Helper” report that saves hours during tax time. When you use ClearNow for electronic rent collection, the rent collected and associated fees are automatically recorded as income and expenses, saving you more time.

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What is the “Important Dates” screen in my account?

The dates listed on this screen are key dates for your current payment period for your ClearNow account. For each payment period, this screen will be updated and show you the important dates and deadlines. These dates include your tenants’ next scheduled debit day, your credit day, and the deadlines to finalize, block, or unenroll a tenant. They also show the deadlines to adjust a tenant’s rent amount or lease end date. If you do not have a tenant enrolled during a specific payment period, then you can disregard the important dates.

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What Does My Tenant Need to Do If He Renews His Lease With Me?

Your tenant does not need to do anything if he is renewing his lease. If he is already enrolled in ClearNow, all you need to do is update the lease end date in our system so that his debits continue. We do not need a copy of the tenant’s new lease or new ClearNow enrollment materials. We only need you, as the landlord, to log into your account and update the lease end date. You may do so by logging into your ClearNow account, select “Rents”, input the tenant’s new lease end date, and click “Save”.

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FREE Tenant Screening for ClearNow Landlords

Landlords using ClearNow to collect rent electronically now have access to a powerful and FREE tenant screening service. After much research, we believe this tenant screening service is superior to most other tenant screening services for a few reasons:

  • It is FREE to you. Rental applicants pay a $35 fee when they submit their credit report to you.
  • Designed for landlords – Easy to use, No site inspection, No paperwork.
  • You will receive a complete report in seconds – credit score, criminal background check, eviction report, and an easy-to-understand recommendation!

Getting started is quick and easy:

  1. Set up your tenant screening account here. Once set up, you will add your rental property address along with the applicant’s contact information and indicate if you or the applicant will pay the fee (via credit card). Most landlords have the applicant cover the fee as part of the application process.
  2. The applicant authorizes screening.
  3. Almost instantly, you will receive the applicant’s complete report so you can make a decision! It is that simple!

Extra Savings! Until December 31, 2018, let your applicant know to enter “CLEARNOW2018” at checkout to save $5 when they pay for the screening – Only $30 charged to them for a complete tenant screening solution.

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Why am I charged ClearNow’s service fee when the tenant fails the debit?

You are still charged ClearNow’s service fee because ClearNow is still charged a fee for attempting the debit even if it fails. If you or your tenant know beforehand that the debit will not be successful, we suggest that you do a one-time block. That way, ClearNow does not attempt the debit, and you are not charged our service fee. The tenant will need to make arrangements to pay you directly, and the autodebits will continue for the next payment period.

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Can I Debit Multiple Tenants on Different Debit Days?

Yes, you can. Each ClearNow accounts debits on a specific day and deposits to a specific bank account. If you have multiple tenants who you would like to debit on different debit days, you will need to set up a ClearNow account for each debit day. However, the pricing will be different than if all of the tenants were in the same account. The first tenant in your first account is $14.95. Each additional tenant in that account is $2. The first tenant in each additional account is $7.95 and each additional tenant is $2.

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