If your debit has failed, ClearNow will not reattempt the debit for the same payment period. Email notification will be sent to you and your landlord of the failure, and you will need to pay your rent directly to the landlord for that payment period. Your debits will automatically resume for the next payment period.
Yes. Since our launch in 2000, all ClearNow accounts have been completely Web-based (online). You have always been able to use our service on any device (laptop, tablet, smartphone) with a Web browser.
We’re pleased to announce that that all customer accounts (landlord, property manager, tenant, and owner) now feature a revised, simplified menu system that is mobile-friendly. This means that our customers’ experience on smartphones is better than ever before.