How Do I Enroll a Tenant Who is On A Month-to-Month Lease?

You may enroll a tenant on a month-to-month lease the same way you would enroll any other tenant. Have your tenants complete and submit the Tenant Enrollment Agreement with their bank documentation to Support@ClearNow.com. Once we process their materials, they will be added to your account, and you will receive an email instructing you to set their rent amount and lease end date. When you input the lease end date, we recommend you set it for three to six months out so you don’t have to log in every month and extend the date. You may unenroll the tenant before the lease end date as long as it is at least one banking day before the debit day.

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What is the “Important Dates” screen in my account?

The dates listed on this screen are key dates for your current payment period for your ClearNow account. For each payment period, this screen will be updated and show you the important dates and deadlines. These dates include your tenants’ next scheduled debit day, your credit day, and the deadlines to finalize, block, or unenroll a tenant. They also show the deadlines to adjust a tenant’s rent amount or lease end date. If you do not have a tenant enrolled during a specific payment period, then you can disregard the important dates.

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I Manage Properties for Multiple Owners. Can I Still Use ClearNow?

You can still use ClearNow even if you manage properties for multiple owners. Our owner proceeds feature enables you to directly deposit a portion of the tenant’s rent to the owner’s bank account and a portion to your bank account for property management fees. E-mails confirming the amounts directly deposited are automatically sent to both parties. There are NO set-up fees. Fees are only charged when you attempt to debit a tenant:

  • Once a month on the 1st, 5th, 15th, or 25th : $14.95/month (includes the debit of one tenant). Additional tenants are $2/month.
  • Twice a month on the 3rd & 17th: $4/debit.

To directly deposit rent to an owner’s bank account (our owner proceeds feature), it is an additional $2/tenant.

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What Does My Tenant Need to Do If He Renews His Lease With Me?

Your tenant does not need to do anything if he is renewing his lease. If he is already enrolled in ClearNow, all you need to do is update the lease end date in our system so that his debits continue. We do not need a copy of the tenant’s new lease or new ClearNow enrollment materials. We only need you, as the landlord, to log into your account and update the lease end date. You may do so by logging into your ClearNow account, select “Rents”, input the tenant’s new lease end date, and click “Save”.

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I Don’t Have Checks. Can I Still Enroll?

Yes, you may still enroll in ClearNow even if you do not have permanent checks. Other bank documentation that we can accept include a page from your bank statement or online bank account with your name and complete account number preprinted, a direct deposit authorization form, OR a bank letter on your bank’s letterhead that confirms your name and full account number. Just in case the document you submit does not list your routing number, please make sure to list it on your enrollment agreement form.

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FREE Tenant Screening for ClearNow Landlords

Landlords using ClearNow to collect rent electronically now have access to a powerful and FREE tenant screening service. After much research, we believe this tenant screening service is superior to most other tenant screening services for a few reasons:

  • It is FREE to you. Rental applicants pay a $35 fee when they submit their credit report to you.
  • Designed for landlords – Easy to use, No site inspection, No paperwork.
  • You will receive a complete report in seconds – credit score, criminal background check, eviction report, and an easy-to-understand recommendation!

Getting started is quick and easy:

  1. Set up your tenant screening account here. Once set up, you will add your rental property address along with the applicant’s contact information and indicate if you or the applicant will pay the fee (via credit card). Most landlords have the applicant cover the fee as part of the application process.
  2. The applicant authorizes screening.
  3. Almost instantly, you will receive the applicant’s complete report so you can make a decision! It is that simple!

Extra Savings! Until December 31, 2018, let your applicant know to enter “CLEARNOW2018” at checkout to save $5 when they pay for the screening – Only $30 charged to them for a complete tenant screening solution.

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