A block is a one-time request to not debit your tenant’s bank account for the upcoming payment period. If you or your tenant know ahead of time that your tenant will not have the necessary funds in their bank account on their scheduled debit day, you have the option to do a one-time block. Your tenant’s bank account will not be debited, and you will need to make arrangements to have your tenant pay you directly. ClearNow debits from your tenant’s bank account will automatically resume the next payment period.
If you or your tenant do not want to debit for several payment periods, then we suggest that you unenroll the tenant and then reenroll the tenant when debits should resume. This way, you or your tenant will not forget to block a debit.