The short answer is “no”. Since you have to complete our one-page authorization agreement and submit it with your bank documentation, we cannot enroll you over the telephone. One of the easiest ways to access our agreement is at our site, www.ClearNow.com. Click on the “Enroll” tab, and follow the prompts depending on if you are a landlord/property manager or a tenant. Once you print the agreement, the directions are at the top and explain what we need, and how you can submit materials to us. If you have any questions, please call us at (866) 882-5327 or email us at Support@ClearNow.com.
No, we cannot furnish your ClearNow rent payment data until you provide your consent. After you are enrolled in ClearNow, there is an additional step that you must take to sign up for credit reporting. Once you have four (4) payment periods of complete data, your ClearNow rent payment data will be reported to Experian. Thereafter, your data is submitted on a monthly basis.
Once you print your enrollment agreement, the directions are at the top and explain how to submit materials to us. You may scan your materials with a scanner or take a picture of your materials with your smartphone. Then, send the file(s) to us via email to Support@ClearNow.com. Please ensure your files are clear and capture the entire agreement.
All enrollment materials can be found at www.ClearNow.com. You can access the Property Manager Enrollment Agreement on the homepage, while the Tenant Enrollment Agreement can be found on the Tenants page. To enroll in ClearNow, please complete and submit the appropriate agreement with your bank documentation.
Many times, a deposit slip does not contain the correct routing number we need. We prefer to receive a voided check over a deposit slip because checks contain the correct information for your ClearNow enrollment. If you do not have a voided check, then you may submit a bank statement that contains your name and complete account number. Please be sure to include your routing number on your enrollment agreement.
ClearNow is committed to making rent collection as easy as possible for landlords and tenants. So if you have a tenant who is already enrolled in ClearNow and has signed a new lease, they do not have to submit new enrollment materials. When a new lease is signed, simply log in to your ClearNow account, select “Manage Rents”, update the lease end date, and click “Save”.
No. ClearNow is all about making the rent process as easy as possible, and it does not get any easier than an automatic rent payment. Once a tenant and a landlord enroll in ClearNow, the rent process occurs automatically every payment period: the tenant’s bank account is debited the amount of rent due, and the landlord receives funds three banking days later. The tenant just has to remember to have sufficient funds in his/her bank account a few days in advance of the debit day. That’s it.
Even though ClearNow is often referred to as an “online rent payment” service, tenants who are not comfortable using a computer or the Internet can still use ClearNow.
Yes. If you do not have a voided check to provide, then we can accept a bank statement or a bank letter. Your bank statement has to have your name and complete account number preprinted. Your bank letter has to be typed on your bank’s stationary and confirm your name, routing number, account number, and type of account (checking or savings).
You may submit your bank documentation to us with your completed enrollment agreement via email at Support@ClearNow.com.