ClearNow does not debit tenants’ bank accounts for security deposits or late fees. We suggest that you collect these funds directly from the tenant. Once you and your tenants are enrolled, ClearNow is then able to debit your tenant for their rent payment on their scheduled debit day each month and deposit those funds into your bank account 3 banking days later. You are charged a service fee each time ClearNow attempts to debit your tenant’s bank account.
Author: ClearNow
How Long Does It Take To Get Started With ClearNow?
To enroll in ClearNow, both the landlord/property manager and their tenants must complete and submit their individual enrollment agreements and bank documentation to Support@ClearNow.com. The landlord/property manager’s account must be set up before we can enroll their tenants. We must receive complete tenant enrollment materials at least 10 days before their first debit day. This ensures we have adequate time to notify new tenants of the date of their first debit and the amount they will be debited. Both landlords and tenants will receive prompt email notification regarding the status of their enrollment materials.
Will You Send A Rent Receipt To My Tenants As Proof Of Payment?
For those tenants with an email address on file with ClearNow, they will receive a rent receipt. ClearNow tries to provide as much communication as possible to landlords and tenants so that all parties are aware of each debit and any activity that may follow. Tenants also receive a rent reminder email before every upcoming debit to let them know the date and the amount of the next debit.
Welcome RentMonitor Landlords!
Recently RentMonitor announced they will be closing their operations on December 19, 2016. For those landlords using RentMonitor, ClearNow may be a solid alternative to meet their electronic rent collection needs.
ClearNow has been serving landlords and tenants since 2000, so we’re celebrating our 16th year of providing our electronic rent collection service. Over the years, we have introduced a number of innovative features to help landlords and their tenants. In addition to electronic rent collection, we provide an easy income and expense tracking tool for landlords. We can also furnish ClearNow’s rent payment data to the Experian credit bureau for those tenants looking to build a credit history. Finally, we remain focused on providing top notch customer service – available by telephone and email Monday through Friday 9am to 5pm ET.
We look forward to the opportunity to serve landlords who were using RentMonitor and to providing them with the stability, reliability, excellent customer service, and continuous innovation that ClearNow customers have enjoyed over many years.
Is There A Set Up Fee To Enroll In ClearNow?
There are no set-up fees or long-term contracts to enroll in ClearNow. Fees are only charged when ClearNow attempts to debit a tenant, and they are paid by the landlord. To enroll, landlords need to submit a completed Property Manager Enrollment Agreement with his/her bank documentation.
What Is The Best Way To Communicate With ClearNow?
ClearNow is dedicated to providing its customers with fast and efficient customer service. From the very beginning of the enrollment process, ClearNow customer support is available via email and telephone to answer any questions or concerns you may have. Our office hours are Monday – Friday 9am-5pm ET. We encourage communication by email at Support@ClearNow.com. We have knowledgeable representatives ready and prepared to respond promptly. You may also contact us by telephone at (919) 680-4500.
Can I Have My Rent Payments Reported Through ClearNow Without Enrolling For The Autodebit?
No. ClearNow enables landlords and property managers to collect rent electronically and for tenants to pay rent electronically. As an added benefit, tenants can have us furnish their ClearNow rent payment data to Experian. We can only furnish data to the credit bureau while the tenant is enrolled in ClearNow.
Powerful and FREE Tenant Screening Now Available for ClearNow Landlords
Landlords using ClearNow to collect rent electronically now have access to a powerful and FREE tenant screening service. After much research, we believe this tenant screening service is superior to most other tenant screening services for a few reasons:
- It is FREE to you. Rental applicants pay a $35 fee when they submit their credit report to you.
- Designed for landlords – Easy to use, No site inspection, No paperwork.
- You will receive a complete report in seconds – credit score, criminal background check, eviction report, and an easy-to-understand recommendation!
Getting started is quick and easy:
- Set up your tenant screening account here. Once set up, you will add your rental property address along with the applicant’s contact information and indicate if you or the applicant will pay the fee (via credit card). Most landlords have the applicant cover the fee as part of the application process.
- The applicant authorizes screening.
- Almost instantly, you will receive the applicant’s complete report so you can make a decision! It is that simple!
UPDATE:
Extra Savings! Until December 31, 2018, let your tenant know to enter “CLEARNOW5” at checkout to save $5 when they pay for the screening! Only $30 charged to them for a complete tenant screening solution.
Powerful and FREE Tenant Screening Service for Landlords
Landlords using ClearNow’s RentalIncomeExpense.com tool to track rental income and expenses now have access to a powerful and FREE tenant screening service. After much research, we believe this tenant screening service is superior to most other tenant screening services for a few reasons:
- It is FREE to you. Rental applicants pay a $35 fee when they submit their credit report to you.
- Designed for landlords – Easy to use, No site inspection, No paperwork.
- You will receive a complete report in seconds – credit score, criminal background check, eviction report, and an easy-to-understand recommendation!
Getting started is quick and easy:
- Set up your tenant screening account here. Once set up, you will add your rental property address along with the applicant’s contact information and indicate if you or the applicant will pay the fee (via credit card). Most landlords have the applicant cover the fee as part of the application process.
- The applicant authorizes screening.
- Almost instantly, you will receive the applicant’s complete report so you can make a decision! It is that simple!
UPDATE:
Extra Savings! Until December 31, 2018, let your tenant know to enter “CLEARNOW5” at checkout to save $5 when they pay for the screening! Only $30 charged to them for a complete tenant screening solution.
How Do I Know If My Tenant Has Enrolled?
We will notify you via email when we receive your tenant’s enrollment materials, which consist of a completed Tenant Enrollment Agreement and the tenant’s bank documentation. That message will tell you either the materials are incomplete and the reason why they are incomplete or the materials are complete and the next steps for you to finalize the tenant’s enrollment. Quick and concise communication is very important to us, so you will receive email notifications just about every step of the way! If enrollment materials are complete, you will be instructed to log in to your ClearNow account and set the tenant’s rent amount and lease end date. When you have completed this final step, an enrollment confirmation will be sent to your tenant.