Tenant screening is useful for landlords because it provides insight into the type of tenant an individual might be before committing them to a lease. Tenant screening with TransUnion’s SmartMove, enables landlords to learn more about a tenant’s background through their credit score, criminal background check, eviction report, and an easy-to-understand recommendation. To learn more, visit ClearNow.MySmartMove.com.
Why would I use ClearNow’s income/expense tracking feature?
ClearNow‘s income and expense tracking feature is a FREE tool that makes it easier to track rental income and expenses. It provides instant “Profit and Loss” reports with clickable links for details as well as a “Schedule E Helper” report that saves hours during tax time. When you use ClearNow for electronic rent collection, the rent collected and associated fees are automatically recorded as income and expenses, saving you more time.
How does my tenant sign up for ClearNow?
Once you have set up your ClearNow account, you may email the tenant enrollment agreement to your tenant. The tenant may also access a blank copy of the form by going to www.clearnow.com, select the “Tenants” tab, choose the correct debit day, and print the form. The tenant must complete and submit the form along with bank documentation either by email to support@clearnow.com or fax to 919-680-4700.
How can a property management company use ClearNow to collect rent?
A property manager can enroll in ClearNow to receive electronic rent payments by completing and submitting the ClearNow Property Manager enrollment agreement with their bank documentation. Once their ClearNow account is set up, they may have the tenant and property owner submit their enrollment materials. The owner will receive owner proceeds from the tenant’s rent payments. The property manager would assign the amount he/she should receive and the amount the property owner should receive from each rent payment. Both of their deposits would occur three banking days after the tenant’s debit day.
Do you collect rent in Canada?
ClearNow can only process rent payments for landlords and property managers in the United States. We cannot collect rent in Canada.
Does ClearNow have a fax number?
Yes we do! We prefer that enrollment materials be sent by email to Support@clearnow.com because it is more likely they will transmit clearer, but you can also fax enrollment materials to 919.680.4700.
How Do I Enroll a Tenant Who is On A Month-to-Month Lease?
You may enroll a tenant on a month-to-month lease the same way you would enroll any other tenant. Have your tenants complete and submit the Tenant Enrollment Agreement with their bank documentation to Support@ClearNow.com. Once we process their materials, they will be added to your account, and you will receive an email instructing you to set their rent amount and lease end date. When you input the lease end date, we recommend you set it for three to six months out so you don’t have to log in every month and extend the date. You may unenroll the tenant before the lease end date as long as it is at least one banking day before the debit day.
What is the “Important Dates” screen in my account?
The dates listed on this screen are key dates for your current payment period for your ClearNow account. For each payment period, this screen will be updated and show you the important dates and deadlines. These dates include your tenants’ next scheduled debit day, your credit day, and the deadlines to finalize, block, or unenroll a tenant. They also show the deadlines to adjust a tenant’s rent amount or lease end date. If you do not have a tenant enrolled during a specific payment period, then you can disregard the important dates.
I Manage Properties for Multiple Owners. Can I Still Use ClearNow?
You can still use ClearNow even if you manage properties for multiple owners. Our owner proceeds feature enables you to directly deposit a portion of the tenant’s rent to the owner’s bank account and a portion to your bank account for property management fees. E-mails confirming the amounts directly deposited are automatically sent to both parties. There are NO set-up fees. Fees are only charged when you attempt to debit a tenant:
- Once a month on the 1st, 5th, 15th, or 25th : $14.95/month (includes the debit of one tenant). Additional tenants are $2/month.
- Twice a month on the 3rd & 17th: $4/debit.
To directly deposit rent to an owner’s bank account (our owner proceeds feature), it is an additional $2/tenant.
I have a tenant who hasn’t paid rent. Can I use ClearNow to report them to the credit bureaus?
ClearNow can only furnish rent payment data that has been made while a tenant is enrolled in ClearNow.