ClearNow, Author at ClearNow Blog

Introducing Tenant E-Signatures for Faster and Easier Tenant Enrollments

We’re happy to announce that we have incorporated e-signatures into our online enrollment process for tenants.

Tenants no longer need to print, sign, scan, and email the tenant form to us. Recently, many tenants have let us know that they did not have access to a printer and wanted to complete the enrollment process just with their smartphone. Their wish has been granted!

Tenants can now use their smartphone or computer to complete the tenant form entirely online. After they complete the form online, they just need to email a photo of their voided check, bank statement, or direct deposit form.

It is easy to get tenants to use our e-signature process. Landlords simply log into their ClearNow accounts and click on the ‘Add Tenants’ menu choice. Follow the instructions to “Email the form to your tenant”. The email that tenants receive gives them the link to use the new online signature process.

Which Credit Bureau Does ClearNow Report Rent Payments To?

ClearNow furnishes rent payment data to Experian RentBureau. Once a tenant is enrolled in ClearNow, he/she can opt in for this service. Once we have four months of complete data, those payments are furnished to Experian. Thereafter, the tenant’s ClearNow rent payments are furnished on a monthly basis.

How Long Does It Take To Get Tenant Screening To Work?

You can have a complete tenant screening report delivered to you in seconds. This powerful and hassle-free tenant screening service enables landlords to set up an account, request authorization from the applicant, and almost instantly receive the applicant’s complete report. It will include the applicant’s credit score, criminal background check, eviction report, and an easy-to-understand recommendation!

Why is Tenant Screening So Useful for Landlords?

Tenant screening is useful for landlords because it provides insight into the type of tenant an individual might be before committing them to a lease. Tenant screening with TransUnion’s SmartMove, enables landlords to learn more about a tenant’s background through their credit score, criminal background check, eviction report, and an easy-to-understand recommendation. To learn more, visit ClearNow.MySmartMove.com.

Why would I use ClearNow’s income/expense tracking feature?

ClearNow‘s income and expense tracking feature is a FREE tool that makes it easier to track rental income and expenses. It provides instant “Profit and Loss” reports with clickable links for details as well as a “Schedule E Helper” report that saves hours during tax time. When you use ClearNow for electronic rent collection, the rent collected and associated fees are automatically recorded as income and expenses, saving you more time.

How does my tenant sign up for ClearNow?

Once you have set up your ClearNow account, you may email the tenant enrollment agreement to your tenant. The tenant may also access a blank copy of the form by going to www.clearnow.com, select the “Tenants” tab, choose the correct debit day, and print the form. The tenant must complete and submit the form along with bank documentation either by email to support@clearnow.com or fax to 919-680-4700.

How can a property management company use ClearNow to collect rent?

A property manager can enroll in ClearNow to receive electronic rent payments by completing and submitting the ClearNow Property Manager enrollment agreement with their bank documentation. Once their ClearNow account is set up, they may have the tenant and property owner submit their enrollment materials. The owner will receive owner proceeds from the tenant’s rent payments. The property manager would assign the amount he/she should receive and the amount the property owner should receive from each rent payment. Both of their deposits would occur three banking days after the tenant’s debit day.

Do you collect rent in Canada?

ClearNow can only process rent payments for landlords and property managers in the United States. We cannot collect rent in Canada.

Does ClearNow have a fax number?

Yes we do! We prefer that enrollment materials be sent by email to Support@clearnow.com because it is more likely they will transmit clearer, but you can also fax enrollment materials to 919.680.4700.

How Do I Enroll a Tenant Who is On A Month-to-Month Lease?

You may enroll a tenant on a month-to-month lease the same way you would enroll any other tenant. Have your tenants complete and submit the Tenant Enrollment Agreement with their bank documentation to Support@ClearNow.com. Once we process their materials, they will be added to your account, and you will receive an email instructing you to set their rent amount and lease end date. When you input the lease end date, we recommend you set it for three to six months out so you don’t have to log in every month and extend the date. You may unenroll the tenant before the lease end date as long as it is at least one banking day before the debit day.