With ClearNow, rent payment is always directly deposited 3 banking days after the debit day. “Banking days” are business days (Monday through Friday) not including any federal bank holidays.
As an example, if your tenant is debited on the 1st of the month and that is a Tuesday, then if there are no federal bank holidays that week, you would receive a direct deposit to your bank account on the 4th of that month (which would be a Friday).
The reason the direct deposit occurs 3 banking days later is that ClearNow uses the ACH Payment network. With the ACH payment network, the tenant’s bank has two banking days to notify us if the debit fails (for reasons such as insufficient funds or a closed bank account). Once that window has passed, the funds have cleared, and the direct deposit occurs to your bank account.
We understand that our customers value precision. Throughout our email correspondence and in your ClearNow account, an exact schedule of when you’ll receive funds is always communicated.